Hyperkin takes pride in always striving to build business relationships and is happy to work with retail partners of any size. In order to place an order with Hyperkin, you must first create a Wholesale Account. There are several methods in which you can create a Wholesale Account:
- Contact Hyperkin Customer Support, and a Return Merchandise Authorization (RMA) number will be issued to you, along with a RMA form.
- Fill out the RMA form, making sure to fill out all necessary fields of entry, and e-mail the RMA form to firstname.lastname@example.org, or fax the form to (626) 571-5101. Please provide a tracking number on the RMA form for the parcel(s) being sent to Hyperkin.
- Include another copy of the RMA form and place it inside of the parcel of items(s) that are going to be shipped for return. Write the RMA number issued outside of the parcel, making sure that the number is clearly visible. Parcels with illegible or no RMA number written on the parcel can and may be refused by our Receiving Department.
- The RMA will be processed 7 business days from the date it has been received by the RMA department.
To return item(s), the sender will cover the shipping costs of the return. Once the return has been accepted, Hyperkin will either issue credit or send out replacement item(s) on the next order.
Items Eligible for Return